Privacy policy
Privacy Statement
*Last Updated: July 31, 2026*
*1. Introduction*
RasheedTaxi (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, mobile application, and transportation services.
By using RasheedTaxi services, you agree to the practices described in this Policy.
*2. Data Controller*
The data controller responsible for your personal data is:
*RasheedTaxi*
Email: *contact@rasheedtaxi.com*
*3. Information We Collect*
*A. Information You Provide to Us*
- Name, phone number, and email address
- Pickup and drop-off locations
- Payment information processed by our payment partners
- Account information, profile photo, and preferences
- Customer support communications and feedback
- Ride notes such as special requests
*B. Information Collected Automatically*
- Device information: IP address, device type, operating system, app version
- Location data: GPS location when requesting or during a ride
- Usage data: search history, pages viewed, features used, ride history
- Cookies and similar technologies. See our [Cookie Policy] below.
*C. Information From Third Parties*
- Payment processors to confirm transactions
- Drivers to complete your trip
- Business partners and affiliates for promotions
- Legal authorities when required
*4. How We Use Your Information*
We use your personal data to:
1. *Service Delivery*: Book, confirm, and manage your rides with drivers.
2. *Customer Support*: Respond to inquiries and provide assistance during trips.
3. *Payments*: Process payments and issue receipts through secure third-party providers.
4. *Safety and Security*: Verify users, prevent fraud, and ensure safety of riders and drivers.
5. *Improvement*: Analyze usage to improve our app, website, and operations.
6. *Marketing*: Send offers and updates if you have consented. You can opt out at any time.
7. *Legal Compliance*: Comply with applicable laws and regulations.
*5. How We Share Your Information*
We do not sell your personal data. We may share it with:
- *Drivers*: Name, phone number, and pickup/drop-off location to complete your ride.
- *Service Providers*: Payment processors, hosting, analytics, and customer support.
- *Business Partners*: For joint promotions or integrated services, only with your consent.
- *Legal Authorities*: If required by law or to protect rights, safety, and property.
*6. Data Retention*
We retain your personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Ride history and account data are typically retained for 3 years unless you request deletion.
*7. Data Security*
We use encryption, secure servers, and restricted access to protect your data. No method of transmission over the internet is 100% secure.
*8. Your Rights*
You have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing
- Withdraw consent for marketing
- Request a copy of your data
To exercise these rights, contact us at *contact@rasheedtaxi.com*. We will respond within 30 days.
*9. Children’s Privacy*
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
*10. International Data Transfers*
Your data may be processed by our service providers in different countries. We ensure appropriate safeguards are in place to protect your information.
*11. Changes to This Policy*
We may update this Policy. We will post the new date at the top and notify you by email for material changes.
*12. Contact Us*
*RasheedTaxi*
Email: *contact@rasheedtaxi.com*
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*2. Cookie Policy – RasheedTaxi*
*Last Updated: July 31, 2026*
*1. What Are Cookies*
Cookies are small text files stored on your device when you visit our website or use our app. They help the website work properly, remember your preferences, and help us improve our services.
*2. How We Use Cookies*
We use cookies for the following purposes:
*A. Essential Cookies*
Required for the website and app to function. Examples: login, booking a ride, security.
You cannot disable these.
*B. Analytics Cookies*
Help us understand how visitors use our website and app so we can improve performance.
Examples: pages visited, time spent, errors encountered.
*C. Functional Cookies*
Remember your preferences such as language, location, and past searches to give you a better experience.
*D. Marketing Cookies*
Used to deliver relevant ads and measure the effectiveness of our campaigns. These are only set with your consent.
*3. Third-Party Cookies*
We may allow trusted partners such as payment processors, analytics providers, and advertising networks to set cookies on our website.
*4. Your Choices*
You can control cookies through your browser settings. You can delete or block cookies, but this may affect the functionality of our website and app.
You can also manage your marketing cookie preferences in your account settings.
*5. Changes to This Cookie Policy*
We may update this Cookie Policy. The "Last Updated" date at the top will show when changes were made.
*6. Contact Us*
If you have questions about our use of cookies, contact us at *contact@rasheedtaxi.com*
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